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At Expericia, we specialize in delivering innovative IT consulting and custom software solutions tailored to your business needs.

Our Locations

  • 5536 Somersworth Loop, Lewis Center, OH, USA - 43035
  • Clayworks Create, 11 K M, Arekere, Bannerghatta Road, Bangalore - 560076
  • 11th Floor, Nippon Q1, Palarivattom, Kochi, India - 682305

Digital Commerce Transformation for a Retail Enterprise

Expericia > Magento > Digital Commerce Transformation for a Retail Enterprise

4 Months

8 Engineers

Time and Material

Client Overview

A leading brick-and-mortar retail company sought to digitally transform its business operations and customer experience through a comprehensive eCommerce platform.
The goal was to create an omnichannel solution accessible across web, mobile, tablet, and iOS platforms, integrating seamlessly with backend systems like SAP, payment gateways, and shipment partners.

The project focused on enabling end-to-end digital commerce, multi-lingual support, and real-time order management for both customers and delivery personnel.

Challenges and Solutions

 

CHALLENGESSOLUTIONS
Lack of online presence and fragmented systemsDeveloped a unified eCommerce platform supporting all digital channels 
Manual operations and no SAP integrationAutomated order, inventory, and shipment management through SAP integration 
Limited reach and language barriersImplemented multi-lingual support for local and regional languages 
Inefficient delivery and tracking system Built dedicated delivery app integrated with central order management 

Project Scope and Deliverables

  • Multi-platform eCommerce application (Web, Mobile, Tablet, Android, iOS)
  • SAP integration for inventory and logistics synchronization
  • Integration with shipment and delivery partners
  • Multi-lingual interface for diverse user base
  • Dedicated delivery personnel application
  • Payment gateway and SMS gateway setup

Impact

Omnichannel Commerce Enablement

Seamless SAP and Payment Integration

Cross-Platform Accessibility

Enhanced Regional Reach through Multi-Lingual Support