Walk into nearly any hospital today, and you’ll notice something: the care may be world-class, but the systems running it often aren’t. Patients wait for discharge summaries. Appointments get rescheduled at the last minute. Lab reports are delayed. Billing requires…
In hospitals, decisions are often made on instinct, what’s worked in the past, what feels urgent, or what staff report anecdotally. But in today’s high-pressure healthcare environment, gut feeling isn’t enough. Hospital administrators need real-time, data-backed insights to improve efficiency,…
Introduction In today’s healthcare landscape, patient satisfaction and operational efficiency must go hand in hand. Using Microsoft Power Platform, we help hospitals digitize and streamline their appointment lifecycle – from booking to feedback – with self-service tools and real-time updates.…
Introduction Picture this: A patient is referred for a routine blood test. She visits the hospital lab and is told the result will be ready in a day. Based on that timeline, she books a follow-up appointment with her…
Case Study: Accelerating Capital Equipment Procurement in a Hospital in Singapore Executive Summary A 500-bed acute care hospital in Singapore was experiencing significant delays in procuring critical medical equipment, leading to operational and financial inefficiencies. By implementing Microsoft Power…
One missed update can delay care. A receptionist assigns a bed – but the system doesn’t alert housekeeping.The patient arrives, but the room’s not ready.10 minutes lost. Satisfaction lowered. Staff frustrated. This isn’t a people problem.It’s a process problem. You…
We’ve all experienced it – waiting endlessly for a discharge summary, a doctor running late, or an appointment that keeps getting pushed. And when you’re finally done, you still have to settle bills separately at the hospital and the pharmacy.…

“We’re planning to revamp our intranet this year. What are the latest SharePoint features we should consider to enhance user engagement and productivity?” This question came from a client in the healthcare sector aiming to modernize their internal communication platform.…
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